That’s a common statement from lots of agency owners I work with. They want to work with bigger clients. That makes total sense for me. There’s a number of reasons working with “bigger clients” may be a good idea when you’re trying to grow your agency. They’ll pay larger fees They’ll have bigger projects They’ll […]

Over the years I’ve managed a lot of agency client relationships. Having worked as a client with a number of agencies on our roster and worked on the management teams of very successful agencies I’ve seen what’s good and bad on both sides. Client Servicing is one of the most difficult roles within an agency. […]

I meet a lot of business owners through the networking that I do. When I talk to them about their business challenges they’ll usually reply with “I want to grow my business”. Of course there are many ways in which this can be done and many challenges along the way but it strikes me that […]

With 2018 fast approaching and my 1st anniversary of being self-employed just around the corner the time is right to start spreading my wings a little I’m being encouraged by a number of people to share my views/ experience and knowledge with you all. So, here goes! I’m so amazed with the things I’ve learnt […]